Contact tracing rollout?

People won't use the app if it's too inconvenient

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NHS COVID-19 app success hinges on battery life

A plurality of smartphone owners (46%) are unlikely to use the NHS coronavirus contact tracing app if it puts even a ‘moderate’ drain on their battery.

The success of the NHS contact tracing app, which is reportedly being rolled out next week, will depend on its impact on battery life, new YouGov research shows.

Over a quarter of smartphone owners (27%) report they’re unlikely to use the app if it puts even a small drain on their battery life. If the impact is moderate, this jumps to a plurality of 46%. And should it significantly reduce the battery life, this figure increases to 67%.

About half of smartphone owners (53%) also say they are unlikely to use the NHS app if it has to be kept open and running in the foreground.

The app’s trial on the Isle of Wight revealed teething problems such as reducing battery life, incompatibility with phones older than three years and false alerts. The Ministry of Health insists that despite this they’re pleased with how the app is progressing.

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